;doc: ISSUES: edit
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@ -148,7 +148,7 @@ What adaptation of it might work for the hledger project ? Here's a simplified v
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**Severity (What is the severity level of this bug ?)**
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- 5: Data loss or privacy/security loss. A user would drop the product.
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- 4: Crash or major usability or documentation issue. A user would look for an alternative product.
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- 4: Crash or bothersome regression or major usability or documentation issue. A user may look for an alternative product.
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- 3: Installability, packaging or new user experience issue. A potential user would fail to get started.
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- 2: Minor usability or documentation issue. Noticeable but not a big deal.
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- 1: Cleanup/design/developer issue. Significant only to developers and design-minded users.
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@ -161,7 +161,8 @@ What adaptation of it might work for the hledger project ? Here's a simplified v
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- 2: Only packagers or developers.
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- 1: Almost no one.
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**User Pain = Severity * Likelihood / (Max Severity * Max Likelihood)**
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**User Pain = Severity * Likelihood / (Max Severity * Max Likelihood)**\
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**(P = S*L/25)**
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- List all the active bugs in order of User Pain (AKA Priority).
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- Developers check the Pain List daily and fix the highest pain bugs on the list.
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